| Call Center magazine Call Center Magazine covers products and services that improve customer contact and care by strengthening online communications and quality assistance over the phone. http://www.callcentermagazine.com/ |
| Call Center Times Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions. http://www.callcentertimes.com/ |
| Contactcenterworld.com Online news for the industry. http://www.contactcenterworld.com |
| Outbound Focus Free newsletter service for outbound call center professionals worldwide, focusing on responsible dialing practices and their effects on telemarketing. http://www.outboundfocus.com/ |
| Telcall Magazine Australian magazine for the call centre industry, contains information about the latest developments and best practices within the industry. http://www.telcall.com.au |
The transplant of a lab-grown trachea was widely hailed as a major breakthrough in the science of stem- cell technology this week. But it almost never happened.
It's not easy holding on to a small bag some 200 miles above Earth.
A spacewalking astronaut accidentally let go of her tool bag after a grease gun inside it exploded, and helplessly watched as it floated away with everything inside.
A 30-year-old Spanish woman has made medical history by becoming the first patient to receive a whole organ transplant grown using her own cells.
Claudia Castillo was diagnosed with tuberculosis in 2004. "It started with a cough and I spent three months trying to find out what was wrong with me," she said. "I had many wrong diagnoses."
| Kabonfootprint |